Contact Us
Live Online Contact—Our representatives will handle your AES/PHEAA customer service and support questions.
| If you have questions about... |
Contact |
- Specific AES or PHEAA loan products
- The Federal Family Education Loan Program (FFELP)
- Completing the FAFSA (Free Application for Federal Student Aid)
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Guaranty Services
- 1-800-692-7392 (Toll-free U.S. & Canada)
- 717-720-2860 (International)
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- Loan disbursements
- School refund processing
- Alternative loan programs
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Loan Origination
- 1-800-343-1809 (Toll-free U.S. & Canada)
- 717-720-3100 (International)
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Mailing Address
American Education Services
1200 N. 7th Street
Harrisburg PA 17102-1444
